Firefly FAQ's

A – Z

 

Accommodation

Firefly offers room-only overnight accommodation for stays of one night or longer. Rooms accommodate 2 or 3 guests maximum. 

Access to accommodation is self-service using smart phone technology which guests must have to avail of Firefly’s services. 

 

Accessibility

Firefly’s fully accessible ground floor room can be reserved on booking - subject to availability. 

 

Age Policy

Under 18s must be accompanied by a parent / guardian at all times. 

 

Booking

Firefly bookings can be made online or by phone. If 3 or more rooms are needed in one reservation, please contact reservations@fireflybray.ie to check availability 

 

Breakfast

After a super sleep, for breakfast-to-go, take a few steps to street level for your morning caffeine fix, One14 Coffee serve up sustainable only coffees, teas and bites.

For those who believe breakfast is the most important meal of the day, take the short stroll to The Martello Hotel for its famous breakfast fare served from 08:00 until noon every day, tell them Firefly sent you and the coffee’s free!

Ocean Bar & Grill, just beyond the train station, serves lush and leisurely weekend breakfasts on Saturday and Sundays from 9am until noon, in a room with an unparalleled view of the Irish sea along Bray’s wholly restored Victorian promenade. 

 

Cancellation Policy 

Free cancellation if reservation cancelled 48hrs before check-in.

 

Check-In

Pre Stay – Online Check in

You will receive an email to check in online 24 hours prior to arrival, once checked in your virtual key will be sent to your smartphone

On arrival day, check-in is from 15:00, your virtual key will be activated from 15.00 to gain access to the building and your room, for the duration of your stay.

 

Check Out

Check Out is simple, gather up your things, and go, no waiting to drop off keys

Virtual key will deactivate by 11.00 on departure day

 

Cots

When booking, add a note to special requests if bedding for a little one is required, on arrival the firefly team will have this cosy and ready in the room.

 

Emergency

Dial 019081010 contact duty manager for immediate assistance.  For emergency services dial 999 or 112

 

Hairdryer

In every room

 

Housekeeping

Daily from 09:00 – 13:00

 

Iron

Iron and ironing board in every room

 

Location & Getting Here

Firefly, 114 Main Street, Bray, County Wicklow A98 N125 

By Air (aircoach) 

By Rail DART and national commuter train services from Bray’s Daly Station

By Bus local routes – Right outside building

 

Lost Property

It happens even to the most savvy traveller. If you have forgotten something please email us at info@fireflybray.ie to make arrangements for collection/postage.

 

Parking

Car Parking available in Herbert Road Car park, 2 minutes walk away. There is a parking fee of €1 per hour, with max fee of €5 per day, from Monday – Saturday 08.30 – 18.30. Sunday 

car park map

Payment 

Firefly is a cashless property. Full pre-payment for your stay will be debited from your credit/debit card provided prior to arrival.

Cards will be debited 48 hours prior to arrival, or at time of booking if less than 48 hours to arrival date.

 

Room Key

Following your online check in, you will receive your room key to your smartphone. 

Key will be active from 15.00 on day of arrival, to access main door to enter building and your room, your key will deactivate at 12.00 on your departure day.

Just hold your phone with key displayed up to door lock and you’re in!

 

Security

Only guests with valid virtual key cards have access to the building. During your stay only you have access to your room. 

In case of fire, guests are requested to follow the exit plan displayed in every room 

 

Snacks & Drinks

One14 Coffee on street level, open from 07.00 – 18.00 Monday – Friday and 08.30 – 17.00 Saturday for Coffees, teas and bites 

Vending machine available on the ground floor – for snacks, drinks and those last minute travel accessories 

 

WIFI

Speedy free WIFI code received on check-in