FAQ's
A – Z
Accommodation
Firefly offers room-only overnight accommodation for stays of one night or longer. Rooms accommodate 2 or 3 guests maximum.
Access to accommodation is self-service using smart technology.
Accessibility
Firefly’s fully accessible ground floor room can be reserved on booking - subject to availability.
Age Policy
Under 18s must be accompanied by a parent / guardian at all times.
Booking
Firefly bookings can be made online or by phone. If 3 or more rooms are needed in one reservation, please contact reservations@fireflybray.ie to check availability
Breakfast
Choose from a selection of cafés around the Main Street including our friends Catalyst Coffee on Florence Road for coffee, tea and bites.
For those who believe breakfast is the most important meal of the day, take the short stroll to The Martello Hotel for its famous breakfast fare served from 08:00 until noon every day, tell them Firefly sent you and the coffee’s free!
Cancellation Policy
Free cancellation if reservation cancelled 48hrs before check-in.
Check-In
Pre Stay
You will receive a text message from SOT pay 24/48 hours prior to arrival to make your secure online payment for your stay (unless you have prepaid at time of booking) . On the day of arrival you will receive a text message with your access instructions and codes prior to arrival.
Check Out
Check out is simple, just gather up your things and go. Just leave your keys in your room.
Your room key will deactivate at 11.00 on departure day
Cots
When booking, add a note to special requests if bedding for a little one is required, on arrival the firefly team will have this cosy and ready in the room.
Emergency
Dial 01 2868000 contact duty manager for immediate assistance. For emergency services dial 999 or 112
Hairdryer
In every room, located in a drawer under the bed or hanging on wall hook.
Housekeeping
Daily from 09:00 – 13:00
Iron
Iron and ironing board in every room
Location & Getting Here
Firefly Carroll's - 114 Main Street, Bray, County Wicklow A98 N125
Using Public Transport
Buses to Dublin – Stop 4153 Cornerstone Church, Bray
Trains to Dublin - Bray DART station is 5 minutes walk from Main Street
See TFI app or website www.transportforireland.ie/ for more info
Lost Property
It happens even to the most savvy traveller. If you have forgotten something please email us at info@fireflybray.ie to make arrangements for collection/postage.
Parking
Car Parking available in Herbert Road Car Park, 2 minutes’ walk from Main Street.
Fee is €1 per hour, with max fee of €5 per day
Monday – Saturday 8.30am–6.30pm + free parking Sunday
Visit www.payzone.ie to pay online / use the app.
Payment
Firefly is a cashless property. You will receive a text message from SOT pay 24/48 hours prior to arrival to make your secure online payment for your stay (unless you have prepaid at time of booking). On the day of arrival you will receive a text message with your access instructions and codes prior to arrival.
Room Key
Following your online check in, you will receive an email or text message with details on how to access Firefly lobby. Once inside the building you will have a pincode and details of where to collect your room key.
Your room key will be active from 15.00 on your day of arrival and will deactivate at 11.00 on your departure day.
Security
Only guests with valid access will be able to access the building. During your stay only you have access to your room.
In case of fire, guests are requested to follow the exit plan displayed in every room
WIFI
Speedy free WIFI code received on check-in
