Firefly FAQ's

A – Z

 

Accommodation

Firefly offers room-only overnight accommodation for stays of one night or longer. Rooms accommodate 2 or 3 guests maximum. 

Access to accommodation is self-service using smart technology. 

 

Accessibility

Firefly’s fully accessible ground floor room can be reserved on booking - subject to availability. 

 

Age Policy

Under 18s must be accompanied by a parent / guardian at all times. 

 

Booking

Firefly bookings can be made online or by phone. If 3 or more rooms are needed in one reservation, please contact reservations@fireflybray.ie to check availability 

 

Breakfast

After a super sleep, for breakfast-to-go, take a few steps to street level for your morning caffeine fix, One14 Coffee serve up sustainable only coffees, teas and bites.

For those who believe breakfast is the most important meal of the day, take the short stroll to The Martello Hotel for its famous breakfast fare served from 08:00 until noon every day, tell them Firefly sent you and the coffee’s free!

 

Cancellation Policy 

Free cancellation if reservation cancelled 48hrs before check-in.

 

Check-In

Pre Stay – Online Check in

You will receive an email to check in online 24 hours prior to arrival. Make sure read the details so you know how to access Firefly and how to collect your room key. 

 

Check Out

Check out is simple, just gather up your things and go. Don't forget to drop your room key off to the collection point at the main entrance.

Your room key will deactivate at 11.00 on departure day

 

Cots

When booking, add a note to special requests if bedding for a little one is required, on arrival the firefly team will have this cosy and ready in the room.

 

Emergency

Dial 019081010 contact duty manager for immediate assistance.  For emergency services dial 999 or 112

 

Hairdryer

In every room

 

Housekeeping

Daily from 09:00 – 13:00

 

Iron

Iron and ironing board in every room

 

Location & Getting Here

Firefly, 114 Main Street, Bray, County Wicklow A98 N125 

By Air (aircoach) 

By Rail DART and national commuter train services from Bray’s Daly Station

By Bus local routes – Right outside building

 

Lost Property

It happens even to the most savvy traveller. If you have forgotten something please email us at info@fireflybray.ie to make arrangements for collection/postage.

 

Parking

Car Parking is available in Herbert Road Car park, 2 minutes walk away. There is a parking fee of €1 per hour, with max fee of €5 per day, from Monday – Saturday 08.30 – 18.30. Sunday 

car park map

Payment 

Firefly is a cashless property. Full pre-payment for your stay will be debited from your credit/debit card provided prior to arrival.

Cards will be debited 48 hours prior to arrival, or at time of booking if less than 48 hours to arrival date.

 

Room Key

Following your online check in, you will receive an email or text message with details on how to access Firefly. Once inside the building you will have a pincode and details of where to collect your room key. 

Your room key will be active from 15.00 on your day of arrival and will deactivate at 11.00 on your departure day.

 

Security

Only guests with valid access will be able to access the building. During your stay only you have access to your room. 

In case of fire, guests are requested to follow the exit plan displayed in every room 

 

Snacks & Drinks

One14 Coffee is our go-to spot for coffees, teas and bites

Vending machine available on the ground floor – for snacks, drinks and those last minute travel accessories 

 

WIFI

Speedy free WIFI code received on check-in