Firefly – Privacy Statement:
At Firefly we understand and agree that privacy is the utmost importance and we are committed to protecting the privacy of all our users. Any information you provide to us is kept private and confidential, we will not release your information to anyone else without your knowledge.
The following information is designed to help users understand how we gather information and what information we gather from our site to assist you and your needs the best.
As part of our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
EU General Data Protection Regulation 2018 (GDPR)
Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors.
Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
As a customer you have the right to ask us for verification that your personal data is accurate and up to date and require us – as the case may be with respect to the applicable law – to make any necessary changes.
You can help us by making sure your contact information and default settings are correct, complete and up to date. You may also request a copy of your personal data by contacting us via e-mail or telephone.
If you wish to stop receiving email newsletters, click on the unsubscribe link on any of the newsletters. We will retain your information for as long as required to deliver your service, agreement or resolve any issues.
Our website may contain links to other sites. Please understand we are not responsible for the privacy policies or practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
Cookies are small files which are stored on a user's computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer.
Visitors have the option to accept and deny cookies, however visitors should realise that certain cookies may be necessary in order to provide the visitor with certain features such as the customised delivery of certain information.